In a bid to improve service delivery, Eko Electricity Distribution Company has engaged the residents of Festac Town, Satellite Town, Kirikiri Town, and Agboju areas in Lagos, in a forum to dialogue on the issues affecting power supply.
The meeting took place recently in Festac Town as many CDAs’ executives and customers under the Festac business district of the distribution company were in attendance.
According to an official statement by the Disco’s Corporate Communications General Manager, Mr Godwin Idemudia, the forum was a continuation of the extensive engagement of customers and stakeholders across the EKEDC network to identify challenges affecting electricity supply under each district.
However, he noted that the Managing Director and Chief Executive Officer of Eko Disco, Ms Tinuade Sanda, was represented at the meeting by the Chief Commercial Officer, Mrs Rekhiat Momoh, accompanied by the General Manager of Technical Services, Mr Oluwafemi Olaoye and Head of Network Maintenance, Mr Okpo Onyekwere.
According to Idemudia, Mrs Momoh appreciated the customers for their support as she promised to ensure prompt resolution of complaints brought to the fore at the forum. She explained the need to curb vandalism and illegal connections, stressing that these did not only affect supply but also posed a risk and hazard to lives and properties.
However, the Chief Commercial Officer assured the customers that EKEDC was planning to add an additional line to supply the Festac environs and improve its turnaround time on complaints concerning faults.
Idemudia also mentioned that the General Manager of Technical Services, Mr Oluwafemi Olaoye, indicated at the forum that Eko Disco did not encourage the purchase of distribution transformers and other electrical equipment by customers.
Idemudia said that Eko Disco would continue to demonstrate its customer-centric stance by providing more effective ways to serve them better.
“Prior to our meeting in Festac, we have engaged our customers in Ijora, Ojo, Mushin, Ajah and Ibeju districts, and we are also going to organise such forum with the other districts in due time,” he added.
