Heirs Life Assurance (HLA) said it recently opened eleven additional retail offices nationwide to give better services to its growing number of customers across the country.
A statement by the firm’s Communications Manager, Timilehin Adebiyi, stated that the company attributes this rapid expansion to fulfilling its promise of accessibility by combining an expansive physical footprint with a robust digital presence aimed at democratising access to insurance.
The statement said an excellent customer experience drives the company’s dogged focus on accessibility, adding that beyond its physical offices, Heirs Life currently offers a 5-minute purchase experience via its website where customers can speak with a life insurance advisor and conclude purchase end-to-end all online, as part of its hybrid distribution channels.
The additional retail offices are in the following cities: Warri, Delta State; Benin, Edo State; Ilorin, Kwara State; Owerri, Imo State; Aba, Abia State; Enugu, Enugu State; Onitsha, Anambra State; Ibadan Oyo State; Port Harcourt, Rivers State; Yaba and Ikeja, Lagos State.
Commenting on the new retail outlets, the Managing Director/CEO, Heirs Life Assurance, Niyi Onifade, highlighted that this is a deliberate move to take insurance closer to the uninsured and contribute to moving the scale on the percentage of insured individuals in the country.
He said, “The decision to expand our physical presence across Nigeria was driven by the company’s strategic goal to make insurance available and accessible to all and sundry.
“These cities present a vast economic opportunity for our intended customers and Heirs Life Assurance Limited wants to be there for them to provide the necessary financial security they need as they live and work.”
